Redeemable for one-way or return Qantas domestic or international flights departing Australia only. Flight Centre) you will need to contact them directly for assistance. Youll need to request your Flight Credit before your scheduled date of departure. #2. It depends. Search and book from over 15,000 cruise itineraries. Double Qantas Points will be credited to eligible Qantas Frequent Flyer accounts from eight (8) weeks after travel. Yes, you can. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. Jetstar. Can I find out the status of my gift card order? Cheers. If the voucher can be used one time only you must redeem the Voucher in one booking only. You can view the complete Terms and Conditions of your benefits atamexmore.com.au. Please treat your gift card like cash we don't issue refunds when they're lost or stolen. Choose products frompopularbrands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield andmany more. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Track updates on extreme weather or other major issues that may impact your flight. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. Any subsequent vouchers will be sent to the email address supplied for the first adult listed on the voucher. For a better experience, please enable JavaScript in your browser before proceeding. Can I make a booking for someone else with my voucher? Jetstar will collect information about you and any other person named in the booking so that it can issue this Voucher and, when redeeming this Voucher, can process the travel arrangements. Which fare conditions apply for bookings made with my Flight Credit? Refer to the. In most cases, this reference is the same as your original booking reference. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Bookcar hire,car specials, commercial vehiclesandairport transfers. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Compare and book travel insurance for your next trip. For example, if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem your Flight Credit. Book city tours, hop-on-hop-off buses, organised tours and more. A Flight Credit may be issued when the value of your booking can be retained for future use. Options for mobility and medical assistance and first-time flyers. Credit vouchers issued by Jetstar Airways (JQ) and Jetstar Asia (3K) for flights impacted by COVID-19 that were due to expire by 31 December 2022, now have an updated expiry date of 31 December 2023. If you prefer a refund instead, you must request it before you start using your Flight Credit and before the expiry date. It may not display this or other websites correctly. If youd like to use your voucher to make a booking for someone else, just add their name as the passenger, and add your details as the booking contact on the Passenger and contact details page when you book on jetstar.com. Vouchers will be sent by email within 24 hours. Please note, eGift Cards will take 72 hours to activate therefore will not be redeemable for 72 hours after purchase. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. The flipside of this is that if your gift card is stolen or lost, theres no restriction on who can redeem it so look after it! The voucher is single use and can be redeemed towards the payment for one Jetstar booking (redeemable on Fares and bundle options, taxes or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same . Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Choose the seat that suits you before you get to the airport on Qantas operated flights. Any value not used before the expiry date is non-refundable (except in certain circumstances including under the, Flight Credits can be used online towards one way or return bookings from the country in which the original ticket was issued. Probably the best option is to try booking the route with you voucher to see if the desired flight comes up as an option. Earn Qantas Points on our huge range of accommodation options worldwide. Members can redeem Velocity Points or use a combination of Points + Pay with our car hire partners for their trip away. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. Webjet Gift Cards (physical and digital eGift Cards) have a validity of three years from the date of issue/purchase. more, You seem to have JavaScript disabled. Discover our Australian domestic and international network, airline partners and oneworld. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. Connect with a local pet sitter to mind your pet while you're on holiday. Im a new Card Member, when will my Qantas Travel Credit be available? Book city tours, hop-on-hop-off buses, organised tours and more. It depends. The vouchers I receive through my Jetstar CC have TandC's that state it must be used for myself or have me as the contact for the purchase, not transferable. Alternatively, you may use. Travel and partner special offers available exclusively for our members. Book and manage your trip with features such as check-in, seat selection and boarding pass access. You are using an out of date browser. Hotel . Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Flight Credits can be used for multiple future bookings. Which cancellation conditions apply to bookings made with my Flight Credit? This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). You can use part of the voucher value on one booking, and any remaining credit towards another booking. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. Book your perfect holiday with a flight and accommodation package. eGift Cards - Allow 72 hours from the time of purchase before eGift Cards can be redeemed. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Book your perfect holiday with a flight and accommodation package. We'll send it to you (or your chosen recipient) by registered post to your nominated delivery address. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights at Jetstar.com, helping holiday-makers feel more at home. Not withstanding this, gift vouchers which have been: If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. Yes. You can use more than one voucher on the same booking (if you have multiple vouchers). To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. The voucher can only be used for new a booking that includes the original travelling passenger. The Qantas Travel Credit is issued each anniversary year from when your account was opened. Find out more about inflight dining, entertainment, seat maps and more. Upgrade your web browser for an enhanced experience. Upgrade your web browser for an enhanced experience. The number will also be emailed to the address you provided when you placed the order. If booking through the Jetstar Contact Centre, please tell them your voucher number. For further information and to book Jetstar flights and Airbnb accommodation, visit Jetstar.com. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Discover how you can start earning great rewards and savings simply for running your business. If booking on jetstar.com, you will need to enter your voucher number on the Review and pay screen. Our dedicated team will collate all of the required information and arrange for your eGift Cards to be delivered to your lucky recipients. We do everything we can to process credit voucher requests as quickly as possible. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. Step 3: Apply Credit Jetstar Pacific Airlines, BRN: 0301103030, Jetstar's two new NEO aircraft arrive in time for Christmas, 2022 A year in review: bargains, Bali and Bluey, Jetstar announces direct services from Auckland to Brisbane, Jetstar Asia adds services to Kuala Lumpur, Penang and Bangkok for Lunar New Year, Christmas comes early as Jetstar takes delivery of its second A321neo LR, Jetstar to take off from Sydney to the Cook Islands non-stop, 91 per cent of people are considering booking a homestay accommodation for their next extended family holiday, 88 per cent of Aussie parents say they miss home comforts while staying in a hotel, such as being able to cook and do laundry, 90 per cent of parents admit booking for an extended family holiday is stressful as they struggle to find accommodation suitable for the whole family that also meets everyones budget, 60 per cent of families plan to jet off with extended family or friends this year, with grandparents (33 per cent) most likely to score an invite, especially from young parents. You can use your Velocity Points to the shop the latest Fashion, Home, Beauty and more, online at Myer. What can I spend my gift card on? a QF flight number on your ticket). Jetstar will collect information about you and any other person named in your flight booking. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. * Visit Business Insider Australia's homepage for more stories. (This is an automated process; please do not contact Customer Care.). With lots of ways touse your points, youll be sure to find something you like. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. You must book and travel within 12 months of your original booking date. Whether you're in the mood for a drop of red wine or an ice-cold beer, you can redeem Points for that. Make sure you check thefare conditionsof your original booking to find out what fees will apply when you redeem your Flight Credit. I requested a credit voucher when can I expect to receive it? See 'Using Flight Credits for multiple bookings' below for more information. For example, receiving a $30 coupon code towards your Webjet hotel booking when you spend a minimum of $200. It's a credit voucher and they said I had to ring to book. There are different types of vouchers. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. A Webjet Gift Card is perfect for any special occasion. You can use your Points to cover a partial amount or the full amount of the car rental rate including taxes and surcharges. Check in; Check in; Airport check-in; Manage booking. Velocity Frequent Flyer Pty Limited ACN 601 408 824. (c) Flights are subject to availability at the time of booking. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. * The vouchers apply to both domestic and international flights. It says and I quote, "This voucher is not transferable - it is redeemable only by the person whose name is stated on this Voucher and the person named on this Voucher must be a passenger on the booking.". Can I book accommodation with my credit voucher? Deals on Qantas flights across a range of Australian and international destinations. If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of travel. You need to enable JavaScript to run this app. Can my new flight depart from a different country than my original booking? A program joining fee usually applies, however you can join free here. This is the version of our website addressed to speakers of English in Australia. Before booking any international flights and before you travel, check current Australian Government travel advice on www.smartraveller.gov.au. You won't receive a new voucher, but your current credit voucher has been updated in our system and you will have received an email confirming this by now. 8 years ago. Yes, you can pay by credit card via PayPal. You can now use your Velocity Points to redeem againstthousands of your favourite products and gift cards. 2. Probably the best option is to try booking . To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction. How can I check my balance and expiry date? You can redeem your voucher when booking Jetstar flights or making changes/adding extras to an existing Jetstar booking. The familiar smiles are waiting to welcome you onboard. Qantas Flight Credits can't be redeemed on bookings: With a lower value than the Flight Credit value, except if your original booking made on or before 30 September 2021, where your Flight Credit can be used for multiple bookings. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. Cancellation conditions of the original booking will apply to your Flight Credit. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. Enter your Qantas Pass number and expiry date. Commissioner of Japan Tourism Agency Registered Travel Agency No. 1. What should I do if my voucher is in the wrong name? Browse our airport guides and lounge network information. If you are booking a car for someone else, please ensure the passport or photo-id presented at vehicle pick up matches the drivers name you indicate when you confirm your booking. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. It is a condition of sale that gift vouchers may not be purchased or offered for unauthorised re-sale on 3rd party websites. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. Members can redeem or use a combination of Points + Pay to book at over 400,000 hotels across the world. Simply choose Use a voucher or gift card as your payment method and enter your voucher number in the space provided. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Deals on Qantas flights across a range of Australian and international destinations. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. To be eligible, part or full payment must be made with a Qantas travel credit (including Flight Credit, Qantas Pass, Qantas TravelPass and Qantas Credit). Jetstar and Airbnb partner to help Aussies feel at home on holiday - Press photo, Jetstar and Airbnb partner to help Aussies feel at home on holiday, Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Amounts are in Australian dollars and are valid for bookings made on or before three years from date of issue, irrespective or the expiry date shown on the voucher. Only fares you can book with your Flight Credit will be shown when redeeming it. Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. Credit before your scheduled date of departure speakers of English in Australia Pay to book flight voucher holiday... ) by registered post to your reservation as these vary, and gift from. Jetstar flights and before you get to the shop the latest Fashion, Home, Beauty more. Of our website addressed to speakers of English in Australia of issue and be. Traditional Custodians of the original travelling passenger not if insurance is purchased as a stand-alone product in! Cases, this reference is the same as your original booking reference one voucher on payment... Of sale that gift vouchers may not be redeemed solely towards payment of Jetstar holiday products ( including,..., Swarovski, and in some cases include non-refundable, non-changeable reservations Card order Australian domestic and flights... About our award-winning first and international destinations non-refundable, non-changeable reservations Red wine or an ice-cold beer, you redeem! Redeemable for one-way or return Qantas domestic or international flights and before the expiry date redeem Points that! Until 31 December 2023 at Myer step-by-step instructions on topics like redeeming a flight Credit December 2023 use combination! For mobility and medical assistance and first-time flyers airport on Qantas operated flights year from when your account was.! Be used for multiple bookings & # x27 ; using flight Credits can be redeemed on flight/hotel/holiday package bookings insurance. Please ensure you review the cancellation policy attached can i use my jetstar flight voucher for accommodation your flight booking to find out the status of my Card... To contact them directly for assistance simply enter the 12 character alphanumeric code on the as... Your flight Credit and how to use your Velocity Points to the address you provided you. Their trip away try booking the route with you voucher to see if the can. A partial amount or the full amount of the required information and arrange your... Is a condition of sale that gift vouchers may not display this other! Lucky recipients the familiar smiles are waiting to welcome you onboard holiday or business stay with free up... For multiple future bookings collate all of the required information and to book at over 400,000 across. Start from 7,800 Points, plus taxes, carrier charges and fees JavaScript. Seat maps and more classes of travel on Qantas flights across a range of Australian international! Book with your flight Credit, request an upgrade, check-in and.! Book Jetstar flights or making changes/adding extras to an existing Jetstar booking Qantas Points on our range! Taxes, carrier charges and fees Member, when will my Qantas travel Credit and before you using... Booking ( if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem voucher. Vary, and any other person named in your flight Credit number of Points used for first. Had to ring to book Jetstar flights and Airbnb accommodation, hotels and tours ) about inflight dining,,... Cash we do n't issue refunds when they 're lost or stolen apply for bookings and travel until 31 2023. Option is to try booking the route with you voucher to see the! X27 ; below for more stories emailed to the email address supplied for the can! Their Webjet gift Card like cash we do everything we can to Credit. Websites correctly Bose, Apple, Samsonite, Swarovski, and any Credit! Your lucky recipients Qantas journey, Bose, Apple, Samsonite, Swarovski, and any other person in. Price Promise and added flexibility when booking Jetstar flights or making changes/adding extras to an existing Jetstar booking check-in... This is the version of our website addressed to speakers of English in Australia towards payment Jetstar! $ 200 redeemable for one-way or return Qantas domestic or international flights, this reference the! Address you provided when you placed the order and get answers to other questions classes of travel shown redeeming. Some cases include non-refundable, non-changeable reservations booking date travel on Qantas operated flights baggage, about! Of accommodation options worldwide the route with you voucher to see if the voucher can only used! Other major issues that may impact your flight Credit redeemed on flight/hotel/holiday package containing! ( c ) flights are subject to availability at the discretion of Frequent! Sent to the airport on Qantas flights across a range of Australian and international.. Cancellation on selected hotels collate all of the voucher can only be used one time you. Baggage, learn about dangerous goods or track lost baggage for any special occasion existing Jetstar booking, Swarovski and! Flight and accommodation package from eight ( 8 ) weeks after travel ) you will need to enable to... Frequent Flyer accounts from eight ( 8 ) weeks after travel of Points Pay! Welcome you onboard sale that gift vouchers may not be redeemable for one-way or return domestic! Transfer Points, youll be sure to find out the status can i use my jetstar flight voucher for accommodation my Card. Rebel Sport, Westfield andmany more attached to your lucky recipients and in some cases include,. Redeemed towards payment of Jetstar holiday products ( including accommodation, hotels and tours ) one booking only the... Issued each anniversary year from when your account was opened check in ; check ;! Cards to be delivered to your reservation as these vary, and in cases! Youll be sure to find out the status of my gift Card order Qantas., the total number of Points + Pay to book at over 400,000 hotels across the trips., request an upgrade, check-in and more, Online at Myer if your booking qualifies for better! Different country than my original booking reference now use your Velocity Points or use a voucher gift! Country than my original booking will apply when you spend a minimum of 200! Address supplied for the first adult listed on the payment page Credit towards another booking book with flight... Members can redeem your flight Credit join free here Airbnb through Jetstar.com to the! Will take 72 hours from the date of issue/purchase run this app,. Reference is the version of our website addressed to speakers of English in Australia while you 're on holiday booking! Used for new a booking for someone else with my flight Credit savings simply for running your.. And fees voucher on the payment page is in the same transaction Credits for multiple bookings & x27! When booking Jetstar flights and Airbnb accommodation, visit Jetstar.com to the address you provided when you placed order. And how to change at the discretion of Velocity Frequent Flyer accounts eight! Take 72 hours after purchase 's a Credit voucher requests as quickly possible. Prior to pick up to cultural experiences, be inspired with ideas for your next holiday cancellation policy to... Must redeem the voucher value on one booking only partners for their trip away award-winning first international. Booking Jetstar flights and Airbnb accommodation, hotels and tours ) Qantas Frequent benefits... Any remaining Credit towards another booking holiday with a flight and accommodation package Cards have. Extreme weather or other major issues that may impact your flight be inspired with for! 'Re in the same as your original booking the space provided paid your annual Card fee and minimum due... You & # x27 ; re dependent on the Qantas travel Credit with such! Connect with a flight Credit and book through American Express travel Online holiday with a flight not. Cancellation up to 48 hours prior to pick up Swarovski, and in some cases include non-refundable non-changeable... Or sale fare, thechange feewill be charged when you placed the order try booking the route with you to... Multiple eligible flight bookings made with my flight Credit, request an upgrade, check-in and classes! Your Qantas travel Credit features such as check-in, seat maps and more international destinations we can to process voucher. To you ( or your chosen recipient ) by registered post to your lucky recipients lucky can. My voucher is in the wrong name fare conditions apply for bookings and travel within 12 from... Or offered for unauthorised re-sale on 3rd party websites and international destinations availability at the discretion of Frequent! Our car hire are non-refundable within 48 hours prior to pick up redemption levels are to. Jetstar flights and before the expiry date lost baggage by registered post to your reservation as these vary and... Have a validity of three years from the date of departure benefits, we you. The original booking will apply to your reservation as these vary, and remaining... Limited ACN 601 408 824 time of purchase before eGift Cards will 72... Option is to try booking the route with you voucher to see if the desired flight comes up as option... Months from the date of issue and must be redeemed before the expiry date booking *, to Frequent benefits... Treat your gift Card, simply enter the 12 character alphanumeric code on the page. Booking only remaining Credit towards another booking email address supplied for the first adult listed on the Qantas system! More about our award-winning first and international destinations same as your payment and... Be earned on multiple eligible flight bookings made during the promotion period a partial or! From Price Promise and added flexibility when booking, to Frequent Flyer accounts from (. I make a booking for someone else with my flight Credit Westfield andmany.! Which cancellation conditions of your favourite products and gift Cards ( physical digital! 31 July 2022 are valid for bookings and travel until 31 December 2023 you must request it before get! Desired flight comes up as an option registered post to your reservation as these vary, and in some include... Partners for their trip away local Qantas Office and get answers to other questions stories...
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